? Hiring Alert |
Collections Specialist
–
Gurgaon

Are you experienced in
International Voice / First-Party Collections
and looking for your next opportunity? We’re hiring
Collections Specialists
for an exciting
U.S. customer-facing voice process
in Gurgaon

?
Location:
Gurgaon (GGN) – Work from Office

Role:
Collections Specialist

Work Week:
5 Days | 2 Rotational Offs

Shift:
Rotational Shifts

Cab:
Free Both-Way Cab Facility

? Key Responsibilities

• Handle inbound & outbound calls with U.S.-based customers

• Manage past-due accounts with empathy and professionalism

• Resolve billing disputes and account-related concerns

• Negotiate realistic payment arrangements

• Maintain accurate CRM notes, payment promises & account records





• Deliver excellent customer service while achieving collection goals

? What We’re Looking For

Prior experience in
First-Party Collections / International Customer Support

U.S. Voice experience preferred

Minimum
B2 English proficiency

Strong communication & conflict-resolution skills

High emotional intelligence and customer-handling ability

Comfortable working from the Gurgaon office

?
Why Join?

Paid product, tool & soft-skill training

5-day working week

Growth opportunities

Modern workplace setting

Cab facility within the eligible transport radius

?
Interested?

Share your resume at: [email protected]

Open for referrals as well.

📌 Collections Specialist (Gurugram)
🏢 PineQ Lab Technology
📍 Gurugram