- Role & responsibilities :

User & System Support-
- Provide L1/L2 technical support for desktops, laptops, and user environments
- Troubleshoot hardware and software issues across Windows systems
- Perform system installations, upgrades, and service pack updates.

Active Directory Management-
- Create, modify, and manage user accounts and profiles in Active Directory
- Perform password resets and access management
- Assist in basic AD setup and maintenance.

Email & Data Management-
- Manage mail archiving and mailbox support tasks
- Assist users with email-related issues and configurations.

Device Setup & Maintenance-
- Configure and deploy laptops and desktops for new and existing users
- Install and update anti-virus software and security patches
- Ensure systems are compliant with company IT policies.

Preferred candidate profile:




- Strong interest in building a career as a System Administrator
- Hands-on experience with:
- Active Directory (user creation, password reset, profile setup)
- Windows OS (installation, troubleshooting, updates)
- Experience in:
- Laptop/Desktop setup and configuration
- Hardware and software troubleshooting
- Service packs and patch updates
- Anti-virus installation and updates
- Basic understanding of IT support processes and ticketing systems.

Preferred Skills
- Exposure to networking basics (LAN/WAN, IP configuration)
- Familiarity with remote desktop tools
- Valuable communication and problem-solving skills
- Ability to work in a night shift (US support environment preferred)

📌 System Administrator (Pune)
🏢 Generis Tek Staffing
📍 Pune