23 Aug
|
PS COLLABORATIONS
|
Hyderabad
23 Aug
PS COLLABORATIONS
Hyderabad
JOB DESCRIPTION
Front Office Executive – Healthcare
Company: PS Collaborations
Location: Hyderabad, Telangana
Position: Front Office Executive
Employment Type: Full-Time
Salary: ₹15,000 – ₹30,000 per month
Qualification: Bachelor’s Degree or equivalent
Experience: Prior experience in Front Office / Reception / Customer Service preferred
About the Role
PS Collaborations is looking for a skilled, friendly, and customer-oriented Front Office Executive to manage the reception and serve as the first point of contact for patients, attendants, and visitors.
The ideal candidate should have excellent communication skills, a pleasant personality, and the ability to handle front-desk responsibilities efficiently in a healthcare environment.
Key Responsibilities
- Greet and assist patients, attendants, and visitors professionally.
- Handle incoming calls and provide accurate information.
- Schedule and manage patient appointments.
- Assist with patient registration and front-desk formalities.
- Coordinate with doctors, nurses, billing, and other departments.
- Maintain patient records and front-office documentation.
- Guide patients regarding departments, doctors, timings, and facilities.
- Handle patient queries and resolve routine concerns professionally.
- Maintain an organized and welcoming reception area.
- Manage daily front-office and administrative activities.
- Maintain confidentiality of patient information.
- Ensure a high standard of patient service and satisfaction.
Required Skills
- Excellent communication and interpersonal skills.
- Pleasant and professional personality.
- Strong organizational and time-management skills.
- Basic computer knowledge and MS Office skills.
- Ability to multitask in a fast-paced healthcare environment.
- Patience and empathy while dealing with patients and attendants.
- Ability to work effectively as part of a team.
Preferred Profile
- Bachelor’s degree or equivalent qualification.
- Prior experience in hospital front of
📌 Front Office Executive cum Admin (Hyderabad)
🏢 PS COLLABORATIONS
📍 Hyderabad