23 Aug
|
Cafe Sarwaa
|
Vazhuthacaud
23 Aug
Cafe Sarwaa
Vazhuthacaud
Responsibilities
- Attend all incoming calls, WhatsApp and DMs for room and spa enquiries; no missed calls
- Quote rates, explain rooms/treatments, upsell packages, longer stays and add-ons
- Close the booking on the call — take advance/payment link where applicable
- Follow up on every unconverted enquiry within 24 hrs
- Maintain booking calendar and avoid double-bookings; coordinate with front desk and spa therapists on availability
- Log every call: source, guest details, quoted rate, outcome
- Report daily — calls received vs bookings converted
- Handle OTA queries (Booking.com, Airbnb, MMT) and guest messages
- Manage reschedules, cancellations and guest complaints politely
Pay: ₹16,000.00 - ₹20,000.00 per month
Work Location: In person
📌 Reservation Executive (Vazhuthacaud)
🏢 Cafe Sarwaa
📍 Vazhuthacaud