We need a Front Office Executive for Empyrean Lake Resort who manages guest arrivals, coordinates room bookings, and serves as the primary contact for guest requests. They ensure seamless communication between visitors and resort amenities like dining and outdoor lake activities while maintaining exact front desk records.

Key Responsibilities :

Welcome guests warmly, manage check-ins and check-outs, and issue room keys.

Handle phone, email, and online bookings, update room availability, and process payments.

Inform guests about lake tours, boat rentals, and local attractions.

Coordinate with housekeeping and food service teams to prepare special room requests or VIP arrivals.

Listen to guest feedback and resolve complaints quickly and politely.

Required Skills & Qualifications :

Diploma or degree in Hospitality or other graduation.

1 to 3 years in a front desk or guest relations role.

Proficiency with hotel Property Management Systems (PMS) and basic computer software.

Excellent verbal communication, a friendly personality, and calm problem-solving under pressure

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Front Office Executive (Balod)
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📍 Balod