Job Summary

We are currently seeking a Systems Engineering Specialist - MDM to join our team in Bangalore, Karnataka, India. This is a senior advisory role responsible for defining, governing, and stabilizing large-scale Mobile Device Management (MDM) and Endpoint Management services. The role combines deep technical authority with consulting, transition leadership, and operational oversight across enterprise customers.

Responsibilities
- MDM / UEM Engineering Operations - Design, implement, and support enterprise MDM/UEM platforms including Microsoft Intune and VMware Workspace ONE.
- Manage large-scale device estates across iOS, Android, Windows, and macOS platforms.
- Provide expert support for MEM, MAM, MCM, compliance policies, and conditional access.
- Lead complex MDM migrations (e.g., Workspace ONE to Microsoft Intune) and post-migration stabilization.
- Act as L3/L4 escalation point for critical MDM incidents and perform root cause analysis.
- Define MDM architecture standards, security baselines, and governance models.
- 24/7 support for any server downtime,



able to handle requests and incidents arising from SCCM infrastructure, Microsoft Azure concepts and co-management or Autopilot using Intune.
- Advance level of knowledge about Intune/SCCM infrastructure, primary site servers, secondary site servers and distribution points, co-management and Cloud Management Gateway.
- Expert knowledge of current software: Microsoft Endpoint Manager (Config Manager, Intune).
- Interfaces with customer and account-based teams on projects.
- Performs complex troubleshooting activities and acts as a mentor for team providing technical insights, developing product knowledge and best practices.
- Provides 3rd-level technical support in resolving internal and customer technical issues.
- Responsible for providing configuration management services to Account Focused/leveraged accounts.
- Should have a deep knowledge in Inventory Management, Software distribution, Patch Mana

📌 Systems Engineering SPECIALIST (Bengaluru)
🏢 NTT DATA Business Solutions
📍 Bengaluru