Job Role
- BPO Telecaller

Job Description
Lead Generation:
- Make outbound calls to potential customers received through Meta Ads, Google Ads, website, WhatsApp, and other lead sources.
- Generate interest in the company's real estate projects.
- Identify genuine prospects and qualify leads based on customer requirements.
- Understand customers' budgets, preferred property types, locations, and investment requirements.

Product & Project Explanation
- Explain real estate projects, locations, pricing, facilities, and investment opportunities to potential customers.
- Provide accurate information about available properties.
- Handle basic customer questions and objections professionally.
- Convince potential customers to consider the company's projects.

Customer Follow-Up
- Follow up regularly with interested and prospective customers.
- Maintain continuous communication with leads until the next stage of the sales process.
- Record customer requirements, responses, and follow-up details accurately.
- Ensure timely follow-ups with qualified prospects.

Site Visit Coordination




- Generate and schedule property site visits for interested customers.
- Coordinate with the sales and field teams regarding scheduled site visits.
- Follow up with customers before and after site visits.
- Support the sales team in converting qualified leads into site visits and potential bookings.

CRM & Record Management
- Maintain accurate lead information and follow-up status in the CRM.
- Record connected calls, interested leads, follow-ups, and scheduled site visits.
- Maintain customer data using CRM, MS Excel, and WhatsApp.
- Ensure accuracy and regular updating of customer records.

Sales Target Achievement
- Make daily outbound calls according to assigned targets.
- Achieve daily, weekly, and monthly calling and lead-generation targets.
- Work toward improving lead-to-site-visit conversion.
- Contribute to sales and property booking targets.

Reporting
- Prepare and submit daily call

📌 BPO Telecaller (Noida)
🏢 JobTrade
📍 Noida