Job Summary

We are seeking a highly certified and experienced Senior ServiceNow Technical Consultant to lead and deliver complex ServiceNow implementations and solutions. This role demands deep technical expertise, strategic thinking, and a passion for driving digital transformation through the ServiceNow platform.

Location

Remote / In office (as required)

Job Type

Full-Time

Key Responsibilities
- Lead the design, development, and deployment of ServiceNow solutions across ITSM, ITOM, HRSD, CSM, and other modules.
- Collaborate with stakeholders to gather requirements, define scope, and architect scalable ServiceNow solutions.
- Provide technical leadership and mentorship to junior consultants and developers.
- Customize and configure ServiceNow applications using best practices and maintain platform integrity.
- Integrate ServiceNow with external systems using REST/SOAP APIs, MID Servers, and other integration tools.
- Conduct code reviews, performance tuning, and ensure adherence to security and compliance standards.




- Stay current with ServiceNow releases and proactively recommend platform enhancements.
- Support pre-sales activities including solutioning, demos, and proposal development.

Required Qualifications
- Bachelors or Masters degree in Computer Science, Information Technology, or related field.
- 8+ years of hands-on experience with ServiceNow platform development and administration.
- Proven track record of successful ServiceNow implementations in enterprise environments.

Certifications (Required/Preferred)
- Required: Junior CSA and at least 1 CIS-(any) and CAD
- Intermediate CSA and at least 2 CIS-(any) and CAD
- Senior CAS and at least 3 CIS(Any) and CAD

Skills Competencies
- Strong understanding of ServiceNow architecture and data model.
- Proficiency in JavaScript, GlideScript, Flow Designer, and ServiceNow Studio.
- Experience with Agile methodologies and DevOps practices.
- Excellent communication, presentation, and stakeholder management s

📌 ServiceNow lead developer (Gurugram)
🏢 NTT DATA Business Solutions
📍 Gurugram