JOB DESCRIPTION – ASSISTANT GENERAL MANAGER

Position: Assistant General Manager – Facility Management
Experience: 8–12 Years
Department: Operations & Business Management

Job Summary

We are looking for a highly experienced Assistant General Manager to oversee the overall functioning of the Facility Management business. The role will have end-to-end responsibility for Operations, Operations Managers, HR coordination, Finance, Client Management, manpower, collections, profitability and overall team performance.

The candidate will act as a key link between the Owner/Management and the Operations Team, ensuring that all departments and sites function efficiently and business objectives are achieved.

Key Responsibilities

1. Overall Business & Operations Management
- Oversee the complete day-to-day operations of the Facility Management business.
- Take overall responsibility for the performance of all client sites and operational teams.
- Monitor manpower deployment, service quality, attendance, productivity, discipline and client requirements.




- Ensure all sites operate as per company SOPs, client requirements and agreed service standards.
- Identify operational issues and ensure timely corrective action.

2. Operations Manager Management
- Directly manage and supervise Operations Managers, Facility Managers and Site Supervisors.
- Allocate responsibilities and set explicit targets for Operations Managers.
- Conduct regular review meetings with Operations Managers and monitor their KRA/KPI performance.
- Track site-wise performance, manpower gaps, client complaints, attendance, attrition and operational issues.
- Hold Operations Managers accountable for site performance, client satisfaction and team productivity.
- Support and coach Operations Managers to improve their performance.
- Escalate critical operational matters to the Owner with appropriate recommendations.

3. Team Leadership & People Management
- Lead and manage large teams across Operations, HR, Recruitmen

📌 Asst. General Manager (Jayanagar)
🏢 Le Chateau
📍 Jayanagar