Job Description: Floor Manager

Job Description

Unique Job Role Floor Manager Function Sales Reporting to Store Manager LFS/ Store Manager 1

Business Jewellery Grade Date ---

Job Details

To effectively manage the sales, operations & administration of a floor/designated area and to meet or exceed the business

targets of sales, profitability, ROI etc.

External Interfaces Internal Interfaces
- Key customers Regional teams VM team Merchandising team Support teams

Job Requirements

Education Graduate

Relevant Experience 5- 8 years

Behavioural Skills Customer Centricity Delivers Results Build Effective Teams Nurtures Relationships Passionate about our Categories & Products

Knowledge Sales/ retail experience

Process Contributions

Process Contribution Process Outcome Performance Measure

Sales: Evaluation and control: Conducting business performance reviews

1. Create and distribute the targets among the members assigned to the

floor/ designated area monthly; discuss with Store Manager and seek

approval from the ABM

2.



Develop reporting & review mechanisms to track operational

performance and ensure course correction & corrective action, as

appropriate. ● Business performance review calendar ● Percentage of deviation from target achievement

Sales: Retail Operations: Store Management

1. Maintain a daily report on individual’s actual vs target sales numbers

and take corrective actions if appropriate

2. Place indents for the stock based on the options shown by the

symphony systems and ensure optimization

3. Monitor cold calling of the potential customers list shared by the

regional CEE and ensure quality of customer interaction

4. Ensure adherence of the staff to the Code of Conduct viz. Rules &

Regulation, Morning Meeting, Confidentiality, Attendance, Leave,

Dress Code, Uniform, Accommodation, Mess, etc.

5. Drive the Golden Harvest Scheme as per the policy and ensure RSOs

educate the customers about the scheme ● Store operating policy ● Increase i

📌 Store Manager (Hyderabad)
🏢 Titan Company
📍 Hyderabad