Description :

Job Title : Salesforce Service Cloud Specialist

Experience Required : 7+ years

Job Summary :We are looking for an experienced Salesforce Developer / Service Cloud Specialist with over 7 years of hands-on experience in designing and delivering Salesforce solutions. The ideal candidate should have robust expertise in Salesforce Service Cloud, Lightning Web Components (LWC), Apex, and API integrations (REST/SOAP). The role demands deep technical understanding of both declarative and programmatic development, site-building, and backend connectivity with external applications. The developer will be responsible for building scalable, secure, and high-performance solutions aligned with enterprise standards and business goals.

Key Responsibilities :- Design, develop, and implement scalable Salesforce solutions using Service Cloud, LWC, Apex, Triggers, and Flows.
- Build and customize Salesforce applications including case management, knowledge base, omnichannel, and other Service Cloud features.




- Develop reusable Lightning Web Components and ensure high-quality front-end performance.
- Integrate Salesforce with external systems using REST/SOAP APIs, middleware tools, and

platform events.
- Work on site-building and community/experience cloud configurations when required.
- Develop complex business logic using Apex, ensuring bulkification, security, and governor

limit compliance.
- Participate in requirements gathering, solution design, technical documentation, and code

reviews.
- Troubleshoot issues, optimize system performance, and ensure platform best practices are

followed.
- Collaborate with cross-functional teams such as business analysts, architects, QA, and project managers.
- Maintain code quality, security standards, and follow Salesforce development lifecycle (ALM).

Required Skills & Qualifications :
- 7+ years of hands-on Salesforce development experience.
- Strong expertise in Salesforce Service Cloud implementations.
- Proficiency in Ape

📌 Salesforce Service Cloud Specialist (Noida)
🏢 Forward Eye Technologies
📍 Noida