Home Loan Training Manager Job Description

Below is a banking-sector JD tailored specifically for a Home Loans Training Manager. It reflects current requirements seen in banking and housing-finance training roles, including product/process knowledge, credit, compliance, sales capability, and training effectiveness.

Position Details
- Job Title: Manager Home Loans Training
- Department: Learning & Development / Retail Assets / Home Loans
- Industry: Banking / Housing Finance / NBFC
- Location: Pan India / Regional
- Experience:3-5 years
- Education: Graduate
- Reporting To: Regional Head L&D; / Head – Retail Assets / Head – Training

Job Purpose

To design, develop and deliver effective training programs for Home Loan sales, credit, operations and relationship teams. The role will build employee capability across the complete home-loan lifecycle, improve productivity and customer experience, and ensure adherence to the bank's credit, operational, compliance and regulatory requirements.

Key Responsibilities

1. Training Strategy & Planning
- Conduct Training Need Analysis (TNA)



for Home Loan teams across branches/regions.
- Develop annual, quarterly and monthly training calendars.
- Design induction, product, process, refresher and behavioral training programs.
- Identify skill gaps through business performance, audits and employee assessments.

2. Home Loan Product Training
- Train teams on:
- Home Purchase Loans
- Home Construction Loans
- Home Improvement/Extension Loans
- Balance Transfer
- Top-up Loans
- Loan Against Property (LAP)
- Explain eligibility, pricing, documentation, customer profiling and product features.
- Keep teams updated on current products, policy changes and market developments.

3. Credit & Underwriting Training
- Train employees on basic credit appraisal and underwriting concepts.
- Cover income assessment, banking analysis, credit bureau reports, FOIR/DTI, LTV and eligibility calculations.
- Explain customer risk assessment and early identifi

📌 Training Manager (Kondapur)
🏢 Axis Bank
📍 Kondapur