- Prepare quotations, proforma invoices, sales proposals, and commercial offers.
- Process customer orders and coordinate with warehouse, purchase, accounts, and logistics teams for timely execution.
- Follow up with customers regarding quotations, purchase orders, payments, and delivery schedules.
- Coordinate with OEMs and suppliers for pricing, lead times, technical documents, and product information.
- Maintain customer records, sales reports, order status, and follow-ups in the ERP/CRM system.
- Assist the sales team in preparing tenders, technical documents, presentations, and commercial offers.
- Handle customer inquiries and provide timely coordination and responses.
- Track pending quotations, orders, deliveries, and payments.
- Coordinate with internal departments to resolve customer and order-related issues.
- Prepare regular sales MIS and management reports.
- Maintain proper documentation and filing of sales-related record Role & responsibilities

Preferred candidate profile

📌 Sales Support Coordinator (New Delhi)
🏢 Shashi Dhawal Hydraulics
📍 New Delhi