G5 engineers perform more advanced troubleshooting on VMware and Hyper-V environments, manage VM configuration tasks, and assist with operational maintenance and patch cycles.
Key Responsibilities
- Troubleshoot VM-related issues:
- Performance degradation (CPU Ready, Memory Ballooning, Storage Latency)
- VM snapshot growth
- Virtual NIC configuration and connectivity issues
- Manage VM lifecycle operations:
- VM provisioning/deprovisioning (as per SOP)
- VM hardware modifications
- Clone/Template deployment support
- Perform datastore-level analysis:
- Space utilization
- Thin-provision monitoring
- Datastore alerts and pathing checks
- Troubleshoot ESXi/Hyper-V host warnings alerts.
- Validate and support patching and upgrades (ESXi/Hyper-V).
- Coordinate with storage teams for host/datastore-related issues.
- Assist in vCenter/Cluster object management and permissions.
- Troubleshoot vMotion/Live Migration failures.
- Mentor G4 engineers and review ticket quality.
Skills Required
- 2 3 yearsexperience in virtualization/NOC roles.
- Solid understanding of vSphere, Hyper-V host architecture, and virtual networking.
- Basic command-line knowledge:
- ESXCLI
- PowerShell / PowerCLI basics
- Familiarity with HA/DRS, VM templates, snapshots, and virtual switches.
- Preferred: VMware VCP-DCV (Associate preferred).
📌 Systems Administration Senior Associate (Bengaluru)
🏢 NTT DATA Business Solutions
📍 Bengaluru
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