Job Summary

We are seeking an experienced OpenText Customer Sales Order Management Consultant to lead and deliver end-to-end OpenText Order Management implementations. The ideal candidate should possess solid expertise in Customer Order Processing, Sales Order Automation, EDI Integrations, SAP ERP/S4HANA integration, business process analysis, solution design, configuration, testing, deployment, go-live support, and post-production support. To join our team in Bangalore, Karnataka, India.

The consultant will work closely with business stakeholders, sales operations teams, customer service teams, logistics teams, and technical teams to implement and optimize OpenText Order Management solutions that improve order processing efficiency and customer experience.

Key Responsibilities Requirement Gathering Analysis
- Conduct workshops with business stakeholders to understand current order management processes.
- Gather and document business requirements, functional specifications, and process flows.
- Analyze existing order-to-cash (O2C) processes and identify automation opportunities.




- Perform gap analysis and provide solution recommendations.
- Prepare business process documents, BRDs, FRDs, and solution design documents.
- Collaborate with business users to define future-state processes.

Solution Design
- Design OpenText Customer Order Management solutions aligned with business requirements.
- Define order intake, order validation, order routing, and exception handling processes.
- Design integrations between OpenText and S4HANA systems.
- Prepare functional and technical design documentation.
- Define EDI transaction processing requirements and mapping specifications.

Configuration Implementation
- Configure OpenText Customer Order Management platform.
- Implement customer sales order automation solutions.
- Configure order capture, validation, enrichment, and workflow processing.
- Configure trading partner onboarding and customer-specific order requirements.
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📌 OpenText Customer Sales Order Management Consultant (Bengaluru)
🏢 NTT DATA Business Solutions
📍 Bengaluru