NetApp Storage L3 Engineer

Experience: 7+ Years
Location: Hyderabad / Delhi

Role Overview

We are seeking an experienced NetApp Storage L3 Engineer with 10+ years of hands-on experience in enterprise storage administration and strong expertise in NetApp storage technologies. The candidate will be responsible for managing, supporting, troubleshooting, and maintaining complex enterprise storage infrastructure in a highly available production environment.

The role requires strong L3 troubleshooting capabilities, proactive infrastructure management, ITIL-based operational support, and the ability to independently handle critical technical escalations.

Key Responsibilities
- Manage and support enterprise NetApp storage infrastructure in a complex production workplace.
- Provide L3 technical support and troubleshooting for critical storage incidents and escalations.
- Administer and troubleshoot NetApp AFF, FAS, ASA, StorageGRID, and Cloud Volumes ONTAP environments.
- Manage NFS and CIFS/SMB protocols, including file access, permissions, ACLs, authentication,



and name-resolution issues.
- Configure and troubleshoot CIFS servers, Active Directory integration, Kerberos authentication, LDAP/NIS, and other name services.
- Perform storage performance monitoring, analysis, tuning, and optimization.
- Implement and maintain data-at-rest and data-in-transit encryption and storage security hardening.
- Manage data protection and replication technologies across enterprise storage environments.
- Perform storage capacity expansion, cluster migration, firmware upgrades, and infrastructure maintenance.
- Troubleshoot complex storage performance, connectivity, access, authentication, and availability issues.
- Support Disaster Recovery (DR) planning, testing, and business continuity activities.
- Participate in technical projects, storage migrations, infrastructure transformation, and service improvement initiatives.
- Ensure adherence to ITIL processes, operational standards,

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