Key Responsibilities
- Develop a deep understanding of customer business processes, enterprise applications, and the existing Workato implementation to support integration and automation initiatives.
- Collaborate with customer stakeholders to understand business requirements and identify how Workato capabilities can be leveraged to automate business processes and integrate enterprise applications.
- Design, build, and demonstrate Proof of Concepts (PoCs) using Workato to validate solution approaches and showcase automation capabilities.
- Gather, analyze, and document business requirements by preparing BRDs, PRDs, user stories, acceptance criteria, use cases, and process flow diagrams.
- Conduct workshops and requirement elicitation sessions with customers, business users, and cross-functional teams.
- Identify opportunities for business process optimization, workflow automation, and recent feature enhancements using the Workato platform.
- Partner with Workato developers, solution architects, QA teams,



and project managers to translate business requirements into functional and technical specifications.
- Analyze existing business processes and recommend improvements through integration, orchestration, and automation solutions.
- Support functional validation, User Acceptance Testing (UAT), defect triage, and customer demonstrations to ensure solutions meet business expectations.
- Act as the primary liaison between business stakeholders and engineering teams, ensuring requirements are clearly communicated and successfully implemented.
- Continuously evaluate customer feedback and evolving business needs to recommend enhancements that improve operational efficiency and user adoption.
- Support pre-sales activities, customer workshops, solution demonstrations, effort estimation, and proposal development related to Workato engagements.

Required Skills
- 6+ years of experience as a Business Analyst, with at least 3+ years working on Workato-based integration and automat

📌 Technical Business Analyst (Bengaluru)
🏢 Jade Global
📍 Bengaluru