Job Responsibilities:

Handle customer calls, enquiries, complaints and feedback professionally.

Coordinate with customers for daily orders, order confirmations and delivery requirements.

Maintain solid relationships with existing corporate and institutional customers.

Coordinate internally with Sales, Production, Accounts and Dispatch teams for smooth order execution.

Maintain customer records and prepare daily/weekly customer service reports.

Follow up with existing customers for repeat orders and identify opportunities to increase business.

Ensure customer complaints are recorded, communicated to the concerned department and closed within the required timeline.

Monitor customer satisfaction and escalate critical issues to management.





Good communication skills in English and Tamil are essential.

Preferred Candidate:

Candidate should be energetic, customer-focused, disciplined and capable of handling multiple customers independently. Experience in FMCG, Catering or B2B customer service will be an added advantage.

Pay: ₹20,000.00 - ₹24,000.00 per month

Application Question(s):
- How many Years of experience in Customer care ?
- What is your current location ?
- Are you comfortable with Guindy location ?
- What is Your Current CTC and Expected?
- What is your notice period ?

Work Location: In person

📌 Customer Care Executive (Guindy)
🏢 SPARKLINE BIZ SOLUTIONS
📍 Guindy