Role & responsibilities
- Handle customer queries through calls and CRM system
- Connect with potential and existing customers to explain Yoga Neram membership plans
- Convert leads into customers by effectively communicating the benefits of our yoga programs
- Provide timely and accurate information regarding pricing, sessions, and offers
- Maintain and update customer details in the CRM system
- Follow up with interested customers and ensure lead conversion
- Address customer concerns and provide quick resolutions
- Coordinate with internal teams for smooth onboarding and support
- Ensure a positive and engaging customer experience at all times

Preferred candidate profile
- Strong communication skills in Tamil (mandatory) and English




- Good interpersonal skills with the ability to connect and build rapport with customers
- Basic understanding of sales and customer support processes
- Comfortable handling calls and CRM tools
- Ability to clearly explain membership plans and services
- Solid follow-up skills with a target-oriented mindset
- Patient, friendly, and customer-focused attitude
- Interest in yoga, wellness, or health-related services is an added advantage
- Ability to handle multiple customer interactions efficiently
- Willingness to learn and adapt in a fast-paced startup environment

📌 Sales & Support Engineer (Chennai)
🏢 Yoga Neram Healthtech
📍 Chennai