Job Overview:
The Operations Coordinator will play a crucial role in ensuring the smooth and efficient operation of property management, task tracking and various logistical activities within the company. This offshore role involves performing audits, managing invoicing, tracking maintenance tasks, organising inspections and supporting key pickup operations to ensure overall operational efficiency without the need for in office visits.
Key Responsibilities:
1.Property Auditing & Account Management
a).Conduct weekly audits of properties in Breezeway, cross-referencing against account managers to ensure all property data is accurate and up-to-date.
b).Identify discrepancies and report findings to the relevant team members for resolution.
2.Invoicing & Property Accuracy
a).Manage the invoicing process for Keynest properties, ensuring that all properties are current.
b).Monitor property records to prevent incorrect charges, particularly
ensuring that owner-returned properties are not being charged.
3.Pickup Location Audits
a).Perform weekly audits of key pickup locations that are more than 500 meters away from primary facilities.
b).Update and maintain records to ensure accuracy of pickup location details.
4.Outsourcing Key Pickup Locations
a).Support the outsourcing process of nearby stores for key pickup, ensuring that all logistics are managed efficiently.
b).Assist in the coordination and tracking of key pickup operations as required.
5.Task Management & Tracking
a).Update and track task management across the portfolio, ensuring that all tasks related to maintenance, cleaning and inspections are assigned and completed on time.
b).Monitor and manage overdue tasks, ensuring prompt follow-up to maintain operational standards.
6.Check-In Review Management & Work Organization
a).Regularly review all check-in reviews and feedback from guests.
b).Organize and prioritize necessary work around the reviews to improve customer experience and operational effe
📌 Operations Coordinator (Gurugram)
🏢 OYO
📍 Gurugram