A Reputed Insurtech MNC is hiring for Senior Vice President - Process Excellence.

Location: Noida/ Gurgaon

Work Mode: Hybrid

Function: Process Excellence (PEX)/ Transformation

Experience: 20+ years, including 5+ years leading Process Excellence / Transformation functions (Consulting background preferred; client-facing experience required)

Direct Reports: Head(s)/Leads of Process Excellence & Governance, AI Ecosystem, Client Enablement / Practice, and Operational Intelligence teams.

Job Summary

We are looking for a seasoned Process Excellence leader to own the Process Excellence & Governance pillar within the organization. This is a senior leadership role responsible for setting the standards, tools and governance model that every domain pod and PEX consultant across the enterprise operates against.

You will build and lead the Process Excellence & Governance team, own process mapping and operational resilience standards, chair SOP & controls governance, and drive the enterprise Lean / Continuous Improvement agenda. You will sit alongside the leads for AI Ecosystem,



Client Enablement / Practice, and Operational Intelligence — aligning their work to a single, coherent process excellence framework — and you will provide oversight on 30/60/90 day plans for every initiative that moves through the operating model.

This role is best suited to a leader who is equally comfortable setting enterprise governance and metrics, mentoring a bench of PEX consultants, and representing process excellence outcomes to the executive team.

Key Responsibilities

1. Process Excellence Strategy & Governance
- Own the enterprise Process Excellence & Governance charter, standards and operating rhythm on behalf of the leadership team.
- Set and govern process mapping standards, taxonomies and documentation practices used consistently across all domain pods.
- Chair SOP & Controls governance — approving, versioning and retiring SOPs, and ensuring controls are current, tested and audit-r

📌 Senior Vice President (Gurugram)
🏢 Prasha Consultancy Services Private
📍 Gurugram