Key Responsibilities:
- Configure and support SAP CS processes including Service Orders, Notifications, Contracts, Warranties, and Customer Service Management.
- Analyze business requirements and provide effective SAP CS solutions.
- Participate in end-to-end implementations, upgrades, and support projects.
- Work closely with cross-functional teams to ensure seamless integration with PM, MM, SD, and FI modules.
- Perform system testing, user training, and post-go-live support.
- Troubleshoot production issues and drive process improvements.
Required Skills:
- 7-10 years of hands-on SAP CS consulting experience.
- Solid knowledge of customer service and after-sales service processes.
- Experience in SAP CS configuration, enhancements, and support.
- Exposure to SAP S/4HANA Service Management is preferred.
- Excellent communication, analytical, and stakeholder management skills.
📌 SAP CS (Bengaluru)
🏢 Tata Consultancy Services
📍 Bengaluru
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