About the Company

Dr. Marin’s Personalized Child Therapy is dedicated to supporting children with diverse developmental, emotional, and behavioral needs. We design individualized therapy plans that foster growth, resilience, and confidence, while working closely with families and caregivers to ensure a nurturing and team-oriented approach.

Role Overview

The Executive Assistant to Directors will play a pivotal role in ensuring smooth centre operations, supporting leadership, enhancing customer experience, and driving strategic growth initiatives. This position requires strong coordination, operational oversight, and stakeholder management skills in a healthcare or clinical setting.

Key Responsibilities

Administrative & Centre Operations Management
- Oversee day-to-day centre operations, ensuring all departments (front desk, facilities, maintenance, and support services) function efficiently.
- Prepare and manage therapy schedules and appointment slots based on therapist availability and parent requirements.
- Coordinate closely with parents, therapists, support staff,



Heads of Departments (HODs), and the admin team to ensure seamless operations.
- Identify, address, and resolve operational challenges while proactively improving workflows and processes.

Compliance & Risk Management
- Develop and implement risk management strategies to ensure the safety of staff and clients.
- Ensure adherence to healthcare regulations, internal policies, and ethical standards.

Customer Relations & Experience
- Develop and implement customer service policies, processes, and training programs to maintain high service standards.
- Address customer inquiries, feedback, and complaints promptly, ensuring satisfactory resolution.
- Collect and analyze customer feedback to identify trends and proactively improve service quality.
- Act as the primary point of contact for key clients and high-priority cases, fostering strong relationships and personalized experiences.
- Organize customer

📌 Executive Assistant (Hyderabad)
🏢 Dr.Marin's Personalized Child Therapy
📍 Hyderabad