Desktop Support Engineer – Field / Resident Engineer Track

We are looking for Desktop Support Engineers with 1+ year of experience in IT desktop support, with good hands-on knowledge of:
- Installation, configuration and backup of user machines
- Microsoft Outlook configuration and troubleshooting, including online and offline modes
- Basic data backup and restoration
- Troubleshooting common hardware, software, network and user-related IT issues
- Windows desktop/laptop support and general end-user assistance

Role & Responsibilities

The role involves providing IT support across client locations. Engineers may be required to visit at least one and up to two sites in a day, depending on business requirements.

For the initial 3-month period, engineers will also work as relievers for Resident Engineers when they are on leave or unavailable. This exposure will allow them to understand different client environments,



build their technical skills and prepare for a transition into a Resident Engineer role.

Conveyance: Travel/conveyance expenses for field visits will be reimbursed on an actuals basis, as per company policy.

Career Progression

After completing 3 months, the engineer's technical skills, performance, client-handling ability and overall readiness will be evaluated.

Based on the assessment, suitable candidates may be promoted/transitioned to Resident Engineer positions, providing a clear career growth path within the organization.

Job Type: Full-time

Pay: ₹20,000.00 per month

Perks:
- Health insurance

Shift:
- Day shift

Education:
- Higher Secondary(12th Pass) (Preferred)

Experience:
- total work: 1 year (Preferred)
- IT: 1 year (Required)

Work Location: In person

📌 Desktop Field Support Engineer (Noida)
🏢 Guidesols Infosolutions
📍 Noida