Role & responsibilities
- Technical Expertise
- Supporting projects for modern workplace solutions spanning from infrastructure, end user devices, security, and collaboration applications.
- Provide expertise to regional teams and collaborate with Japan head office stakeholders.
- Risk and Control
- Provide timely escalation and resolution of major issues to Management and Head Office teams.
- Client and Stakeholder Engagement
- Should have valuable attitude to work in teams
- Act as liaison between end users and IT team to understand business requirements for end-user services, design and implement new solution or enhancements.
- Liaise with enterprise architecture team to ensure alignment of all platform architecture processes, standards.
- Projects & Other Responsibilities
- Prepare and present regular project reports and documentations.
- Ensure project status and progress are communicated to stakeholders and IT teams in a timely and concise manner.