Roles & Responsibilities:
- The in office engineer should carry out configuration / policy / AppQoS policy / tuning as per Banks operational requirements.
- The on-site engineer should create user defined application profiles, change encryption method, change AppQoS policy, change antivirus, antimalware, IPS, IDS & NGFW policy, application etc as and when required by the Bank.
- Coordination with respective team for resolving GRE / IPSEC tunnel issues between SDWAN devices and respective cloud service providers.
- The on-site engineers would be required to ensure that logs are pushed to SIEM for monitoring/analysis. Further, the engineer should coordinate and close all the incidents raised by CSOC team pertaining to SD-WAN and connectivity
- Intimate TSPs for carrying out feasibility study during annexing of new locations or shifting of offices and coordinating with branch officials for permissions etc. Details of the locations shall be shared by the Bank.
- Contact branches/ offices/end users to identify the issue and troubleshooting.




- Addition / removal of network switches in the monitoring and configuration tool.
- Co-ordinate with all teams for follow-up for open tickets & activities with OEM and Link service providers.
- Hardening of SDWAN devices etc.
- Do periodic patching (as and when released by OEM), hardening on solutions / devices under their preview.
- Coordinate with network and security teams of the bank to resolve application access issues.
- Monitor operations of entire solution, including resource utilization, implemented at Bank.
- Continual Improvements - Fine tuning of solution, policies/rules, creation of adhoc reports, information about bandwidth upgradation, TSP performance etc.
- Submission of RCA as per timelines defined in contract.
- Coordinate with Banks Network team who is managing the core network & security infrastructure at DC and DR and network switches at offices during access issues.
- Coordinate with CSOC team for security issues

📌 Network Engineer (Chennai)
🏢 Dynacons Systems & Solutions
📍 Chennai