Key Responsibilities
- Outbound calling to potential customers using provided database lists.
- Pitching products/services clearly and persuasively to meet daily/weekly targets.
- Handling inbound customer queries and providing accurate, polite information.
- Qualifying leads and setting up follow-up appointments or meetings for the sales team.
- Maintaining accurate logs of calls, customer responses, and sales stages in the CRM.
- Addressing customer objections with professional communication and problem-solving skills.
- Building strong customer relationships through regular follow-ups.

Requirements & Qualifications
- Education: High school diploma, higher secondary, or Bachelor’s degree in any field.
- Experience: 0–2 years of experience in telecalling, telesales, customer support,



or inside sales (freshers welcome).
- Skills: Excellent verbal communication and active listening skills in [Languages required, e.g., English, Hindi].
- Basic knowledge of CRM software and computer operating systems (MS Office/Excel).
- Persuasive, resilient, and comfortable handling rejection on phone calls.

Benefits & Compensation
- Competitive fixed salary with performance-based incentives.
- Versatile working hours / remote work options (if applicable).
- Paid time off and medical/health coverage.
- Career growth opportunities into Senior Sales or Team Leader roles.

Work Location: In person

📌 Senior Telecaller (Mira Road)
🏢 Shriram Life Insurance Company
📍 Mira Road