Role: Service Coordinator (Battery & Charger)

Job Location: MIDC, Chakala, Andheri East, Mumbai.

Experience: 6 months to 2 years experience as a Service Coordinator (preferably handling Batteries / Chargers or similar).

Salary: ₹10,000 – ₹22,000 per month

Education: Electrical Engineer / Mechanical Engineer / ITI Graduate.

Notice Period: Immediate Joiners Preferred

Company Overview
Dyna Energy Solutions LLP is a leading manufacturer of batteries, chargers, and energy solutions with nearly two decades of experience. We cater to UPS, automotive, electric vehicles, elevators, and emergency lighting applications. With expansion into EV batteries and chargers, we are committed to delivering sustainable, high-performance energy solutions for the future.

Position Overview
We are seeking an experienced Service Coordinator for our Battery & Charger department. The role involves coordinating service operations, handling customer complaints, reporting, and ensuring high customer satisfaction. The candidate will manage 3-4 engineers, and support warranty resolution processes.





Key Skill Sets:
- Knowledge of lead-acid & lithium-ion batteries and chargers.
- Customer service and grievance resolution.
- Preparation of service, fault, and MIS reports.
- Coordinate and supervise warehouse service engineers across 2-3 locations.
- Solid organizational, time management, and communication skills.
- Attention to detail and commitment to customer satisfaction.
- Main role will require providing good customer service, being available on the phone to handle customer grievances round the clock.

Job Responsibilities
- Coordinate with warehouse engineers that are receiving and testing - servicing, fault analysis, and resolution of batteries and chargers.
- Manage customers telephonically and respond to them giving timely updates with regards to batteries / chargers received and resolution being given.
- Supervise a team of 3–4 warehouse service engineers performing battery/charger ch

📌 Service Coordinator (Andheri East)
🏢 Dyna Energy Solutions
📍 Andheri East