Role & responsibilities
- Handle inbound and outbound customer calls professionally and courteously.
- Assist customers with product, service, or account-related inquiries.
- Resolve customer concerns and complaints within defined timelines.
- Maintain a high level of customer satisfaction through effective communication.
- Accurately document customer interactions and update records in the system.
- Escalate complex issues to the appropriate team when necessary.
- Meet individual and team performance targets related to quality, productivity, and customer satisfaction.
- Follow company processes, policies, and compliance requirements.
- Provide accurate information and guidance to customers regarding products and services

Preferred candidate profile

Immediate joiners only

Perks and perks

19K take home deductions

Incentives available

Male candidates its 24/7 shift

Female candidates its day shift

📌 Customer Support Representative (Bengaluru)
🏢 TP
📍 Bengaluru