23 Aug
|
LogixHealth
|
Bengaluru
23 Aug
LogixHealth
Bengaluru
Roles and Responsibilities :
- Handle international calls from clients across various time zones, providing exceptional customer service and resolving their queries efficiently.
- Process customer requests, complaints, and feedback in a timely manner to ensure high levels of satisfaction.
- Utilize solid communication skills to build rapport with customers, understand their needs, and provide personalized solutions.
- Maintain accurate records of all interactions with customers using CRM software.
Job Requirements :
- 1-3 years of experience in an international voice process or similar role.
- Excellent communication skills for handling international calls effectively.
- Ability to work on night shifts (24/7) as per business requirements.
- Proficiency in processing multiple tasks simultaneously while maintaining accuracy.
📌 Voice Process Customer Care Executive (Bengaluru)
🏢 LogixHealth
📍 Bengaluru