Role & responsibilities
- Manage B2B collections, outstanding payments, credit control and AR ageing.
- Follow up with clients for timely payments and resolve billing disputes, deductions and payment queries.
- Maintain customer accounts and collection records in SAP FI/AR.
- Coordinate with Sales/Operations for invoice and payment-related issues.
- Prepare ageing, collection forecasts and MIS reports using Advanced MS Excel (Pivot Tables, VLOOKUP).
- Monitor DSO, collection targets and cash flow, and escalate overdue/high-risk accounts.
- Maintain accurate documentation for audit and compliance.
- Build strong client relationships through effective communication and negotiation.
Mandatory: SAP FI/AR | B2B Collections & Credit Control | Outstanding Recovery | Advanced Excel | AR/DSO Knowledge.
Preferred candidate profile
- Bachelors degree in Commerce, Finance, or Accounting.
- 3–5 years of experience in B2B collections / accounts receivable, preferably in a corporate or multinational workplace.
- Prior experience in handling large accounts, reconciliations, and dispute resolution is highly desirable.
- Exposure to credit risk assessment will be an added advantage.