Role & responsibilities
- Provide daily administrative support to the Sales team.
- Maintain and update customer and sales records in Excel/CRM.
- Prepare sales reports, quotations, invoices, and other documents.
- Coordinate with Sales Executives regarding customer requirements and order status.
- Follow up on pending orders, payments, deliveries, and customer requests.
- Coordinate with internal departments such as Accounts, Dispatch, Purchase, and Operations.
- Maintain proper documentation of sales activities and customer communications.
- Generate daily/weekly/monthly sales reports for management.
- Assist sales personnel with quotations, price lists, product information, and other requirements.
- Handle customer calls, emails, and basic queries when required.
- Ensure timely and accurate data entry.
- Support the Sales Manager in achieving smooth sales operations.
- Sample support to customers & team members.

Preferred candidate profile
- Graduate in any discipline.
- 13 years of experience in back office, sales coordination, sales support, or administration preferred.

📌 Back Office Executive and Sales Coordinator (Kanpur)
🏢 Sunshine India
📍 Kanpur