You will assist customers via multiple channels, providing consistent and accurate support in line with existing legislation. You will be available to work on a rotating roster between the hours of 1:00am - 1:00pm Monday to Friday, and occasional Saturdays with comp off. Preferably candidates who can work from Bangalore as their location.
Responsibilities
- Respond to inbound enquiries.
- Make outbound phone calls.
- Email correspondence with customers.
- Adhering to high compliance and quality standards.
- Case management.
Preferred Skills
- Excellent verbal written communication skills.
- Computer literacy.
- Working knowledge on MS Office Suite.
- High attention to detail.
- Ability to work in a quick paced and changing environment.
Qualifications
- Qualification: Graduate and above.
- Required Experience: 1-3 years' experience in International Call centre.
📌 Contact Centre Agent-International Voice (Bengaluru)
🏢 Tekskills
📍 Bengaluru
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