Key Responsibilities
- Provide operate, admin, and consulting support on storage infrastructure and operating systems, ensuring compliance with technical standards and contract terms.
- Manage IT infrastructure and application infrastructure lifecycle support, including planning, installation, ongoing management, and de-installation, while adhering to ITIL standards.
- Resolve customer issues through various communication channels including telephone, email, and remote sessions, ensuring timely and effective solutions.
- Collaborate with internal teams and key customers to resolve complex issues and prevent future problems through proactive problem management.
- Manage and lead technical/service relationships between the company, customers, and subcontractors/vendors.
- Perform change management tasks, including preparing, reviewing, implementing, and testing change records, and conducting risk and impact analysis.
- Ensure patch and security management compliance by applying necessary patches and monitoring environments for security.




- Maintain accurate and complete Configuration Management Database (CMDB) entries.

Overview
- The Senior Storage Engineer plays a critical role within the ITES sector, focusing on the management and optimization of storage infrastructures.
- Based in Bangalore, this position is essential for ensuring the smooth operation and efficiency of data storage systems, providing both operational and consulting support to meet contractual and technical standards.
- With a solid emphasis on customer satisfaction, the role involves engaging in transition and transformation efforts, managing service relationships, and delivering lifecycle technical support for IT infrastructure.
- The Senior Storage Engineer will also collaborate with internal teams and end-user representatives to maintain and expand business relationships.
- This position requires a high level of technical expertise in storage solutions, with specific knowledge of Object, File,

📌 Senior Storage Engineer (Bengaluru)
🏢 Net Connect
📍 Bengaluru