Role & responsibilities

For an EdTech / Online Education setup like Courselay, an Admission TL would typically handle:
- Team target & admission/revenue target
- Lead allocation and follow-up monitoring
- Daily call and conversion tracking
- Counsellor training and performance review
- Hot/warm lead closure support
- CRM and lead-pipeline management
- Daily huddles and performance reporting
- Counsellor motivation and escalation handling
- Coordination with university/operations teams

Preferred candidate profile

Preferred Candidate Profile Admission Team Leader
- Experience: 2–5 years in education sales/admissions, preferably in Online/Distance Education or EdTech.
- Leadership: Proven experience managing and motivating a team of admission counsellors/telecallers.
- Sales Skills: Solid lead conversion, follow-up, negotiation, objection handling, and admission-closing skills.
- Target Orientation:



Comfortable working with monthly admission and revenue targets.
- Communication: Excellent verbal and written communication skills in Hindi and English.
- CRM Knowledge: Experience using CRM/lead-management systems and maintaining accurate follow-up records.
- Performance Management: Ability to monitor team KPIs, identify gaps, and improve conversion rates.
- University Knowledge: Understanding of UG/PG programs, Online/Distance Education, university admission processes, and documentation.
- Problem Solving: Capable of handling escalations and supporting counsellors in difficult cases.
- Preferred: Candidates from EdTech, Higher Education, Online Education, or Admission Consulting backgrounds.

📌 Team Lead (New Delhi)
🏢 Global Tech Institute Of Management
📍 New Delhi