We are looking for a skilled IT Service Desk Engineer with 2 to 4 years of experience to provide top-notch support to our clients. The ideal candidate will have excellent communication and troubleshooting skills, with experience in handling IT support queries.

Roles and Responsibility

Provide technical support and assistance to customers via phone, email, or chat.

Troubleshoot and resolve complex technical issues efficiently.

Document customer interactions and resolutions.

Collaborate with internal teams to resolve customer complaints.

Develop and maintain knowledge base articles to assist customers.

Participate in training and development programs to enhance skills and knowledge.

Job Requirements

Essential skills: Proficiency in IT service desk support.

Desirable skills: Positive communication and troubleshooting skills.

Experience in handling IT support queries.

Ability to work in a fast-paced environment and prioritize tasks effectively.

Strong problem-solving skills and attention to detail.

Excellent customer service skills and ability to build strong relationships.

📌 IT Service Desk Engineer (Noida)
🏢 Tekskills
📍 Noida