The VDI Systems Integration Specialist Advisor is a seasoned professional with a proven track record of relying on their innovation, creativity, technical prowess and leadership skills to deliver robust, efficient and reliable solutions to their clients.

The Advisor is a resource who has demonstrable experience supporting and managing large enterprise environments. Applicants should be highly motivated, technology driven, possess strong communications skills, can develop strong cross-group collaboration and are willing to take on the challenge of dealing with ambiguity. Candidates should also have a broad understanding of both server and desktop / application virtualization.

Responsibilities
- Act as an escalation point for all support-related activities.
- Coordinates technical activities on specific accounts and ensures KPI and deadlines are met.
- Design and implement complex VDI / App Delivery Virtualization projects using various technologies
- Support complex system configurations and standards for Citrix, VMware and MS Hyper-V platforms




- Supports his/her team when technical issues rise in his/her scope of expertise.
- Develop repeatable standards and implementation processes to ensure product uniformity and quality
- Directly interact with clients, account managers, and peers in support of complex VDI/ App Delivery environments
- Apply best practices, strategies, methodologies, and approaches to large scale projects
- Create and maintain support documentation, work instructions and knowledge base articles
- Facilitates collaboration and information sharing team.
- Motivates, encourage team collaboration and sharing of best practices.
- Fosters innovation mindset.
- Focus on automation and optimization of resources to improve efficiency.
- Is available and able to drive high severity incidents that occur within the scope of their role
- Participate in 24/7 on-call rotation
- Adhere to the Change Management and other ITIL processes.
- Accurate ticket documenta

📌 Systems Integration Specialist Advisor-VDI (Noida)
🏢 NTT DATA Business Solutions
📍 Noida