General Information
Location
Noida, Uttar Pradesh
Working Schedule
Full-Time
Work Arrangement
Hybrid
Relocation Assistance Available
No
Posted Date
21-Aug-2026
Job ID
20053
Description and Requirements
1.Essential Functions
The key deliverables of the role will include but will not be restricted to the details below:
- Process billing and remittance related services for various MetLife products across Regional Business and National and Specialty Markets including below:
Ø Bill review and release
Ø Billing issue resolution
Ø D&U; and Suspense reconciliation
Ø Payment application
Ø Refund processing
- Ensure that the allocated inventory/task is completed within recommended timelines and accuracy thresholds
- Build excellent business relationship with customer groups, peers and seniors
- Able to work as a natural team-player in the business functions
- Maintain cordial communication with internal and external stakeholder with regards to process and issue resolution
- Provide inputs on process and system to the team members
- Responds promptly and calmly to changing events and situations
- Effectively responds to actions and reactions when faced with difficult situations, negativity in the workplace, or corporate policies that may not be agreed with
Knowledge, Skills and Abilities
Education
- College (Graduation in any stream)
Experience
- Professional from the Operations with at least 0-4 years of working experience of which at least 1 year work experience in a BPO operations workplace in the specific insurance sector
Knowledge and skills (general and technical)
- Demonstrated ability to learn quickly and willingness to obtain functional knowledge and understanding of business procedure and policies
- Demonstrated ability to work in a team environment to improve the delivery of service to internal and external customers
- Demonstrated ability to manage stress
- Ability to work various shifts within hours of operation. Flexibility is a must, as you
📌 Insurance Associate (Noida)
🏢 MetLife
📍 Noida