Role Overview

Responsible for managing end-to-end import and export documentation and coordination for Trufrost & Butler, ensuring timely shipments, accurate documentation, customs compliance and smooth coordination with suppliers, freight forwarders, customs agents, banks and internal teams.

Key Responsibilities
- Manage documentation for all import and export shipments, including commercial invoices, packing lists, shipping bills, bills of entry, certificates of origin and other required documents.
- Coordinate with overseas suppliers, customers, freight forwarders, customs brokers and shipping lines for timely movement of goods.
- Prepare and verify import/export documents for accuracy and compliance.
- Coordinate with Customs, CHA/freight forwarders and other agencies for customs clearance and shipment release.
- Track shipments from order confirmation to arrival/dispatch and ensure timely clearance and delivery.
- Coordinate with Finance for import remittances, LC/payment documentation, duty payments and related banking requirements.




- Maintain complete records of import/export transactions, customs documents and shipment files.
- Ensure compliance with applicable DGFT, Customs, GST, FEMA and other import/export regulations.
- Monitor customs duties, freight, demurrage, detention and other shipment-related costs and support cost control.
- Coordinate with Procurement, Sales, Warehouse, Finance and Logistics teams to ensure smooth inbound and outbound movement.
- Track pending documents, shipment exceptions, customs queries and ensure timely resolution.
- Maintain an updated Import/Export MIS covering shipments, clearance status, costs, duties and pending actions.
- Support audits and ensure all import/export documentation is readily available and properly maintained.
- Identify opportunities to improve documentation, clearance timelines and logistics processes.

Key KRAs / KPIs
- Documentation Accuracy: Zero/minimal documentation errors and timely submission

📌 Asst. Manager (Gurugram)
🏢 Trufrost & Butler
📍 Gurugram