Process Coordinator – Real Estate

We are looking for a proactive, organized, and detail-oriented Process Coordinator to manage and monitor day-to-day real estate processes and ensure smooth coordination between Sales, CRM, Site Teams, Legal, Finance, Customers, Brokers, and Management.

The Process Coordinator will act as the central point of coordination, ensuring that activities are completed within defined timelines, documentation is accurate, follow-ups are consistently closed, and management receives timely updates.

Key Responsibilities
- Coordinate end-to-end processes related to property enquiries, bookings, sales, documentation, payments, and closures.
- Track leads, customer requirements, site visits, bookings, agreements, collections, and pending activities.
- Coordinate with Sales, CRM, Legal, Finance, Projects, and Site teams to ensure timely completion of tasks.
- Conduct regular follow-ups with internal teams and external stakeholders until activities are closed.
- Maintain accurate trackers, MIS reports, dashboards,



and process documentation using Excel/Google Sheets.
- Monitor pending cases, identify delays or process gaps, and escalate issues to management proactively.
- Ensure all required customer and transaction documents are collected, verified, and properly maintained.
- Track key deadlines related to agreements, payments, approvals, registrations, possession, and other milestones.
- Ensure adherence to defined SOPs, checklists, and internal processes.
- Coordinate with brokers, channel partners, customers, vendors, and other stakeholders whenever required.
- Prepare daily/weekly/monthly status reports and highlight key issues, pending actions, and process performance.
- Identify opportunities to improve workflows, reduce delays, and increase operational efficiency.
- Maintain confidentiality and accuracy of customer, property, financial, and transaction information.

Required Skills & Qualifications
- Graduate in any discipline; Busine

📌 Process Co-ordinator (Andheri)
🏢 Vijay khetan group
📍 Andheri