Job Description – Receptionist

Position: Receptionist
Department: Administration / Front Office
Employment Type: Full time
Working Hours: 9:00 AM – 5:30 PM

Job Summary

We are looking for a friendly, professional, and well-organized Receptionist to manage the front office and provide administrative support. The candidate will be responsible for welcoming visitors, handling calls and enquiries, managing correspondence, and assisting with day-to-day office activities.

Key Responsibilities
- Welcome and greet clients, visitors, and guests in a professional manner.
- Answer and direct incoming telephone calls appropriately.
- Handle customer enquiries and provide necessary information.
- Receive, sort, and distribute incoming mail, courier packages, and documents.
- Maintain visitor records and front-office documentation.
- Schedule appointments and coordinate meetings.
- Maintain a clean and organized reception area.
- Assist with basic administrative and office coordination activities.
- Maintain records, files, and other office documents.




- Coordinate with different departments for routine office requirements.
- Handle basic email communication and correspondence.
- Assist in preparing documents, reports, and other office materials when required.
- Maintain confidentiality of company and client information.
- Perform other administrative duties assigned by management.

Skills & Qualifications
- Minimum 12th standard / Diploma / Graduate qualification.
- Good communication and interpersonal skills.
- Basic computer knowledge, including MS Office, email, and internet usage.
- Good telephone etiquette and customer-handling skills.
- Good organizational and time-management abilities.
- Pleasant personality with a professional approach.
- Ability to multitask and work efficiently.
- Fluency in English and Malayalam; knowledge of Hindi is an advantage.
- Prior experience as a receptionist or front-office executive is preferred.

Preferred Candidate

The ideal candidate

📌 Receptionist (Kochi)
🏢 Alfanex
📍 Kochi