- Handle customer enquiries through phone calls, WhatsApp, and other communication channels.
- Make follow-up calls to customers regarding sales, service, test drives, deliveries, and appointments.
- Maintain regular communication with existing and prospective customers.
- Collect customer feedback and ensure timely resolution of complaints.
- Coordinate with Sales, Service, Insurance, and other departments to address customer requirements.
- Make customer satisfaction and post-delivery follow-up calls.
- Schedule service appointments and follow up with customers for periodic maintenance.
- Maintain accurate customer details and interaction records in CRM/DMS.
- Generate leads and identify opportunities for repeat sales, referrals, and additional services.




- Remind customers about service due dates, insurance renewals, campaigns, and offers.
- Monitor pending customer requests and ensure timely closure.
- Prepare daily/weekly customer follow-up and performance reports.
- Support customer engagement activities and dealership campaigns.
- Maintain professional communication and uphold Hyundai customer service standards.

Pay: ₹13,000.00 - ₹25,000.00 per month

Advantages:
- Cell phone reimbursement
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Customer Relationship Executive (Kozhikode)
🏢 Popular Hyundai
📍 Kozhikode