Operations Manager (New Delhi)

Operations Manager (New Delhi)

23 Aug
|
Travel Catalyst Destination Private
|
New Delhi

23 Aug

Travel Catalyst Destination Private

New Delhi

Company Description
Travel Catalyst Destination Private Limited is a B2B travel company based in Delhi, serving partners across India with comprehensive travel solutions. The company focuses on meeting PAN India requirements for travel agencies and corporate clients, offering reliable and scalable services. As a growing organization in the B2B travel space, it emphasizes solid partner relationships, operational excellence, and responsiveness. Team members collaborate closely with travel partners to deliver tailored itineraries, competitive pricing, and efficient service delivery.

Role Description
This is a full-time role for an Operations Manager. The Operations Manager will oversee day-to-day B2B travel operations, including managing bookings, coordinating with suppliers, and ensuring timely delivery of travel services across PAN India. Responsibilities include monitoring workflows, optimizing processes, managing operational documentation, and resolving issues to maintain high service standards. The role involves working closely with internal teams and external partners,



tracking key performance indicators, and implementing improvements to enhance efficiency and customer satisfaction. The Operations Manager will also contribute to policy development, cost control, and adherence to company procedures.

Qualifications
- Strong operations management and process optimization skills in a service or travel-related environment.
- Experience in vendor and stakeholder management, including negotiation and relationship building.
- Proficiency in using travel or booking systems, CRM tools, and standard office software.
- Solid analytical, problem-solving, and decision-making abilities with attention to detail.
- Effective written and verbal communication skills, with the ability to coordinate across remote teams.
- Ability to work independently, prioritize tasks, and manage deadlines in a remote, fast-paced setting.
- Prior experience in B2B travel operations or the travel

📌 Operations Manager (New Delhi)
🏢 Travel Catalyst Destination Private
📍 New Delhi

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