Job: Atlassian Administrator

Experience: 4+ years

Location: Pune

Mode: Hybrid (3 days)

Apply - Immediate joiners only

do not apply if already in process with Recent Vision.

RESPONSIBILITIES
- Administer and configure Atlassian products such as Jira, Confluence, and Jira Service Management to ensure stable, high-performing environments for customers
- Lead and execute Atlassian migration projects, including Server-to-Cloud, Data Center-to-Cloud, and Cloud-to-Cloud, delivering reliable and secure transitions
- Own day-to-day operational support and system administration activities, resolving incidents, requests, and technical issues in collaboration with internal teams and client stakeholders
- Optimize Atlassian solutions by configuring workflows, permissions, automation, and performance improvements aligned with customer needs
- Work closely with customers to gather requirements, propose best-fit Atlassian solutions, and implement enhancements that support business goals
- Manage and integrate third-party add-ons, including ScriptRunner, xRay, Zephyr, PowerBI,



eazyBI and develop custom solutions using Groovy where needed.
- Conduct user trainings, create guidelines, and provide consultancy to help customers effectively adopt and use Atlassian tools
- Participate in system upgrades and continuous improvement initiatives, contributing to process optimization and customer success

REQUIREMENTS
- At least 5 years of hands-on experience in Atlassian administration, including Jira, Confluence, and Jira Service Management
- Practical experience with Atlassian cloud migrations from Server or Data Center environments
- Knowledge of ITIL processes and ITSM principles with a solid theoretical foundation
- Experience with ScriptRunner and Groovy for customization and automation
- Background in customer support or system administration within complex IT environments
- Working with: ServiceNow, Planview, MS Azure will be a plus
- Ability to lead or coordinate team efforts and

📌 Atlassian Administrator (Pune)
🏢 Future Focus Infotech
📍 Pune