Job Description: Client Relationship Manager

Reporting To: Executive Director
Location: Delhi

Role Overview

The Client Relationship Manager will be responsible for managing and strengthening relationships with clients, stakeholders, and partner organizations. The role involves ensuring effective communication, timely delivery of commitments, issue resolution, coordination with internal teams, and maintaining long-term client satisfaction. The position requires robust interpersonal skills, coordination abilities, and a proactive approach to client servicing and relationship management.

Key Responsibilities1. Client Relationship & Program Management
- Ensure end-to-end management of client relationships and act as the primary point of contact.
- Ensure alignment between client expectations and program delivery outcomes.
- Ensure smooth execution and monitoring of assigned programs across stakeholders.

2. Leads, Partnerships & Onboarding
- Ensure identification of new opportunities, leads, and potential partners for program expansion.




- Ensure outreach and communication with government bodies, NGOs, corporates, and institutions.
- Ensure onboarding of partners for collaboration on programs and initiatives.
- Ensure conversion of leads into active partnerships through consistent follow-ups.

3. Stakeholder Coordination
- Ensure effective communication and coordination with all internal and external stakeholders.
- Ensure alignment between clients, government agencies, partners, and execution teams.
- Ensure smooth flow of information and timely resolution of coordination gaps.
- Ensure stakeholders remain aligned and engaged throughout program execution.

4. Monitoring, Evaluation & Reporting
- Ensure tracking of program progress, milestones, and performance outcomes.
- Ensure collection of data and preparation of reports to measure program success.
- Ensure identification of gaps and areas for improvement based on program insights.
- Ensure regular sharing of upda

📌 Client Relationship Manager (Connaught Place)
🏢 ASSAR Networks
📍 Connaught Place