Role & responsibilities
- Proactively contact customers via phone call to collect overdue EMI payments, including both NACH (National Automated Clearing House) and non-NACH accounts.
- Contact customers to gather feedback on operational processes at NJ Capital.
- Tabulate and analyze data related to both collection efforts and customer feedback for reporting and process improvement initiatives.
- Ensure timely invocation of security sale as per company policy for non-payment cases.
Preferred candidate profile
Candidates should have minimum graduation degree and 1-2 years of experience into collections
📌 Collection Executive (Surat)
🏢 Nj Group
📍 Surat
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