Key Responsibilities
- Managed and promoted a robust sales culture to achieve/exceed sales targets, KPIs, and profitability goals.
- Delivered exceptional customer service and enhanced customer engagement on the sales floor.
- Oversaw daily store operations, including opening and closing procedures.
- Conducted pre-sale merchandise preparation, including product verification, pricing, labeling, and quality checks.
- Ensured products were displayed according to brand visual merchandising standards.
- Monitored stock availability, replenishment, and product presentation on the sales floor.
- Managed inventory levels, stock counts, and product availability across sizes and styles.
- Checked product quality, pricing accuracy, and labeling compliance.
- Prepared and analyzed sales and operational reports to identify performance improvement opportunities.
- Ensured compliance with company policies,



safety regulations, and operational procedures.
- Coordinated effectively with internal teams and other departments to ensure smooth store operations.
- Resolved customer concerns and complaints professionally to maintain high customer satisfaction.

Key Skills
- Retail Store Operations
- Sales Management & Target Achievement
- KPI Management
- Customer Service Excellence
- Inventory & Stock Management
- Visual Merchandising
- Product Knowledge & Cross-Selling
- Team Communication & Coordination
- Sales Reporting & Analysis
- POS Systems & Retail Software
- Problem Solving & Decision Making
- Compliance & Safety Standards
- Conflict Resolution
- Self-Leadership & Time Management

📌 Sales and Supervisor (Jammu)
🏢 Puma
📍 Jammu