Roles and Responsibilities :
- To be the first level - point of university contact for the student.
- To act as an interface between the Student and the University departments.
- To track and communicate students, their academic progress, submission requirement and its status, in accordance with the University session calendar.
- To handle both academic and administrative related (such as fee payment, LMS) student queries via calls, emails, and chat
- To facilitate in addressing students with their semester – subject related queries.
- To nurture students in completing their academic requirements in a timely manner.
- To make outbound calls primarily to update students,



their course progress as deemed by the University Calendar and to answer students specific requirements/ queries and also receive inbound calls whenever required to address students queries and respond to their emails.

Job Requirements :
- 2-10 years of experience in admission counselling or a related field (e.g., educational customer service ).
- Strong understanding of the education industry trends and developments in India.
- Excellent communication skills for effective phone conversations with diverse groups of people.
- Ability to work independently from office workplace.

📌 Academic Advisor (Bengaluru)
🏢 Naukri e-Hire
📍 Bengaluru