Quality Assurance & Compliance Officer

Department:
Quality, Compliance & Clinical Operations

Reports To:
Executive Leadership / CEO

Works Closely With: Clinical Director, Regional Managers, BCBAs, RCM, Intake, HR, and

Operations

Position Summary

The Quality Assurance & Compliance Officer is responsible for developing, implementing, and

monitoring Know Boundaries' quality assurance and compliance systems across all service

locations and states. This position ensures that clinical services, documentation, employee

requirements and operational processes are consistently aligned with applicable laws,

regulations, and company policies.

The QA & Compliance Officer will establish a proactive culture of compliance by identifying risks

before they become problems, monitoring performance through regular audits, developing

corrective action plans, and partnering with clinical and operational leadership to continuously

improve the quality and efficiency of services.

Core Responsibilities

Clinical Documentation & Quality Audits

Develop and maintain a standardized audit program for:





● Assessments and reassessments

● Treatment plans

● Progress reports

● Session notes

● Parent/caregiver training documentation

● Supervision documentation

● BCBA documentation

● RBT documentation

● Treatment integrity

● Discharge documentation

Conduct routine audits to identify:

● Missing documentation

● Late documentation

● Inconsistent documentation

● Billing/documentation discrepancies

● Authorization issues

● Clinical compliance concerns

Provide feedback and corrective action plans when needed.

State & Regulatory Compliance

Maintain a compliance matrix for every state in which Know Boundaries operates.

Monitor requirements related to:

● BCBA licensure

● RBT requirements

● Supervision

● Background checks

● Training

● Medicaid requirements

● Commercial payer requirements

● Clinical documentation

● Record retention

● Employee credentialing

RBT & Employ

📌 Quality Assurance (India)
🏢 Know Boundaries ABA
📍 India