Key Responsibilities

1. Administration & Operations
- Lead and oversee day-to-day administrative operations across the organization.
- Establish and streamline administrative processes, systems, SOPs, and workflows.
- Ensure effective utilization of human, material, financial, and infrastructure resources.
- Identify opportunities for operational efficiency, cost optimization, and process improvement.
- Monitor administrative performance and ensure timely resolution of operational issues.

2. Team Leadership & People Management
- Lead, mentor, and manage administrative and support teams.
- Allocate responsibilities, monitor performance, and ensure effective manpower utilization.
- Foster a culture of accountability, collaboration, discipline, and service excellence.
- Handle employee grievances, conflict resolution, welfare initiatives, and disciplinary matters as required.
- Coordinate with HR and other functional heads on manpower planning and organizational requirements.

3. Facilities & Infrastructure Management
- Oversee facilities, campus infrastructure, housekeeping,



transport, logistics, maintenance, and other administrative services.
- Ensure proper upkeep and effective utilization of organizational assets and infrastructure.
- Coordinate with internal teams and external agencies for maintenance, projects, and facility-related requirements.
- Monitor service providers and ensure adherence to agreed service standards.

4. Security & Risk Management
- Develop and implement comprehensive physical security policies and procedures.
- Conduct periodic security audits and ensure timely corrective actions.
- Coordinate with local law enforcement and relevant external agencies when required.
- Develop emergency preparedness, safety, and incident-response protocols.
- Ensure appropriate security training and performance monitoring for security personnel.

5. Policy & Compliance
- Develop, review, and implement administrative policies and SOPs.
- Ensure compliance wi

📌 Administration Head (Hyderabad)
🏢 Sunstone Education
📍 Hyderabad